Next-Generation Room Service Tray Management

On-demand room service brings a host of benefits, yet it can also cause some operational challenges like keeping track of patient trays. 

Without set mealtimes, it's important to be able to identify which trays are in process, and where they are in that process, at any time. 

Get a Complete View of Patient Trays

Gain visibility into the progression of meal orders from the time the order is received in the kitchen until the food tray is delivered to the patient and picked up afterward by adding CBORD's latest innovation, Tray Logistics, to your NetMenu Room Service Choice On-Demand solution. 

Tray Logistics timestamps trays at each stage of every order, so you're able to:

  • Pinpoint a tray's location instantly
  • Provide nursing staff visibility into trays in process for their unit, giving advance notice for med passes and any meal setup needs.

Improve Efficiency and Productivity

Tray Logistics includes a mobile app for your tray delivery and pickup staff to use on any connected tablet device throughout the hospital.

The insights provided through Tray Logistics enable you to benchmark individual performance at each meal service for built-in accountability.

Tray Logistics is the answer to your meal service challenges. 

  • Automates tray tracking in room service operations
  • Identifies bottlenecks in the process
  • Provides transparency between the kitchen and the multidisciplinary team
  • Highlights patient safety at each step in the process


We want to hear from you! 

Complete our brief form to find out how CBORD’s cloud-based NetMenu Tray Logistics solution will improve your room services process.   



Contact our team to learn more.